Frequently Asked Questions About Our Account Terms
We verify identity details during the account-creation process and cross-check them against third-party databases. If false information is discovered later, we reserve the right to suspend or close your account and forfeit any outstanding balance. Accurate information protects both your account and our compliance with local regulations.
Our terms permit only one active account per individual. Multiple accounts breach our conduct rules and result in immediate suspension of all related accounts. Your deposits and any balances are subject to forfeiture when duplicate accounts are detected and closed.
You may place bets within the table or slot limits specified in the game rules. We prohibit collusion, bot usage and automated betting via third-party software. Bets are final once the round begins; no cancellations or reversals are permitted after the dealer confirms the game state or the reels start to spin.
Withdrawals via DANA, OVO, GoPay and QRIS typically process within one business day. We verify your identity and account balance before payout. Bank transfers may take 2–3 business days depending on your bank. You'll receive a confirmation email once the payout is initiated.
Inactive accounts remain open indefinitely; we do not close dormant accounts or forfeit balances due to inactivity. However, where local law permits, we may freeze very old accounts pending identity re-verification if a large withdrawal is requested. Contact us if your account is locked and we'll guide you through re-verification.
Game outcomes are final once a round is complete and verified by our random-number generator. Deposit disputes must be raised within 30 days with our support team and your payment partner. We investigate chargebacks and will provide transaction logs and game records to settle disagreements fairly.
Conduct violations—such as collusion, fraud or bonus abuse—result in account suspension and forfeiture of winnings. Serious breaches may trigger permanent banning from tokyo188 slot and referral to law enforcement where required by local law. We review each case individually and notify you of the reason before account closure takes effect.
